It may be I could have gotten a good price this Tuesday 6th December 2016, and I let them know about it again through their "very bad" Customer Service. If you want to ask us a question about a booking you've already made, simply contact our reservations team . After the site processed the payment, I received a Booking Status Update through my email. Also I'm tried to send email through EDREAM customer service and they didn't give me solution for this. how long ago did you book and when are you flying? The action you just performed triggered the security solution. . New complaint. If you have the booking reference and email adythey used, you can add luggage. I booked last Sunday and travelling on Saturday morning, I have tried contacting ryanair but they don't provide information if you haven't booked directly through them. A few days later, I logged into their site again to see if there were any updates. So I waited, and this was what I got from the change department: NO, I CANNOT! Now I am really losing it. IATA-accredited agent. Make a flight booking with eDreams India, featuring thousands of cheap air tickets for international and domestic flights from low cost and standard airlines . Rfrence number is. ), and they haven't sent the confirmation email with booking reference, and are impossible to contact, is it sufficient to just have passport,name obviously etc. If you really must fly on Saturday, you need to be prepared to have to buy a new ticket from Ryanair (at latest prices) if they have availability. Ive done it when i used Ryanair to (ta && ta.queueForLoad ? No mistakes allowed Be very careful when you use the edreams app. Registered in Commercial Register of Madrid, Volume 36897, Sheet 121 Page M-660117. PayPal More info . So do we. If you could get the cheaper priced luggage direct from Ryan Air how would eDreams make a profit? Can you logon to your booking on EDreams at all? 1740182754. I would definitely recommend trying to confirm with the (ta && ta.queueForLoad ? Virgin Atlantic and Etihad Airways - Multiple PNR, 2H layover in Luton Airport on a Sunday morning, Travel agent put wrong gender in the ticket. e mail [protected]@aol.com EDREAMS BOOKING REF: MAUGSI PASSEIG ZONA FRANCA 191-205 DATE: 08 MARCH 2022 08038 BARCELONA BARCELONA BAGLEY/LUCY MS SPAIN COVENEY/STEPHEN MR It is a pity I didn't come across this board before purchasing anything from this bunch. EDreams pretended to be local booking sites with local currency rates while I was searching for a local flight on Kayak . By using this website you agree to our Cookies Policy. It's . Supermarket zip seal bags for liquids? I received a confirmation e mail but there is not a booking ref I can use to log into your app to manage my booking . Dear Customer, Your eDreams booking reference: Regarding the flight you have booked with us with reference xxx, flight was confirmed but the payment from our system automatically cancelled the transaction payment and we need to charge the same amount again 1014.70 EUR. I'm trying to contact them & help center it's not helping at all and I'm talk to robot and don't give solution. I was shocked when I got text on May 25,2022 at 13:05 that I got cut $59.99 from EDREAMS PRIME ANNUAL. Its been a crap experience. Discover amazing destinations. edreams booking reference number: [protected]. - If you have typed in the address manually, please make sure it is correct. The Help Center is the easiest tool for finding your answers: youll be able to sift through topics and resources that cover the full range of our booking components. To use our mobile site, please enable JavaScript. Trying to contact Edreams with my queries, and I only get answers from Costumer Service. 6 years ago Save Im trying to get my boarding pass. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Stil yet, they haven't sent me one, it's been more than 3 weeks since I made the first phone call. Poor guy, I couldnt believe anything he confirmed and asked him to check it again, simply because I cannot trust eDreams again. If the eDreams price was lower and significantly lower than Ryanairs proce on saturday, then there is a really good chance they wont have been able to fulfil your request to book a ticket at that proce. Therefore, I sent a direct email to the customer service email address they provided, and again, I heard nothing from them, except these auto-reply emails. Dear, 3. Cars. - If you have clicked on a link to get here, there is probably an error in the link eDreams charging full ticket price for an infant, although Middle east airline doesn't charge for an infant under 24 months old. Date of experience: August 10, 2016. . 7 Jun 2022, 15:39. Complaint closed. Ref 2846980356. and I plan to take this matter further.. Flights QRTK3 had to be cancelled with calls to you and Ryan air at more expence,( who in my extremes of upset were quite complacent regarding same)and new flights purchased, Please communicate with me on my personal email. Sorry for the inconvenience.. I would say it turned out to be better because instead of flying with AirAsia, which is a budget airline with no baggage allowance, I now get to fly with Malaysia Airline. The flight got cancelled due to Covid and I requested for the refund. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Log in from any device. Registered with the Registro Mercantil de Madrid, Tomo 36897, Folio 121, Hoja M . No response. And if you. It is possible they have not been able to fulfil it and no booking made. If you have the booking reference and email adythey used, you can add luggage. Complaint pending. I was informed after one week, that my booking reservation is still pending and that it will take from 7 to 10 more working days (1 to 2 more weeks) to get the reservation with the airline confirmed. Waited their 3 months for a refund and followed up. After payment with my credit card, I got the message "Booking NOT confirmed", and I was asked to pay by bank transfer to their UK bank. Advertisement. Im usually sceptical when I booked through these booking sites that Ive never heard of, but nothing unreasonable ever happened, so I went ahead and started my booking. Change or cancel your booking, request a refund, check your flight status and lots more in Manage my Booking Youll be able to identify the solution that best fits your needs in a fast and easy way, saving a significant amount of time and at the same time having full control of the travel products youve purchased. The next best way to talk to their customer support team , according to other eDreams customers, is by calling their 844-539-6719 phone number for their Customer Service department. Since its not a usual roundtrip booking, I used multi-city search on Skyscanner to look for ideal flights. Never had such experience before!!! I booked with edream a round trip. . (unknown in the virtual network). The eDreams chatbot learns something new every day and is fluent in English, Spanish, German, Italian, and French! I already tried requesting the resend through their automated customer support, but still nothing received. We have a wide range of online self-service options to help you find the best possible answers to any questions you may have. Log in from any device. You can contact eDreams across the following mediums: Phone. It will take 7-10 working days to confirm your booking. Bakassa, did you book through eDreams? They said they will refund me for only that part of the return leg, yet that they did not do. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Sorry, we were not able to access the requested page. We booked flights from London to Brisbane in January 2022 with eDreams. Insurance. IM IN FUCKING CHINA AND IT WILL BE MIDNIGHT HERE. Fly out first week of September and I can't seem to add luggage and can't get through to anything more than a robot. Ive done it when i used Ryanair to fly to London. This is the worst possible customer service I have ever experienced. Best Price Guarantee. Alternatively, you may use. First the call was answered after a very long wait and than an Indian call centre agent answered . Contacting eDreams - by phone or otherwise. Seat allocation for families 8:31 pm. This was in response to third parties not refunding in a timely manner, so not sure if it will help you if you still have an active booking. We can advise that we have received payment of 2089.69 GBP viabank transferand your booking is pending. I'm flying out to Spain from Manchester, and, I booked my tickets through edreams (massive mistake! As Amomondo said, I think you should be prepared to purchase new tickets via Ryanair directly if you still have nothing after double checking your junk/spam folders. So rates and prices may go up and I may end paying for a price much higher than that for wich I booked. Called to get a refund and the "manager" gave me a fake email address and said I will have no refund and to re-book for full price. We booked flights from London to Brisbane in January 2022 with eDreams. The eDreams app makes finding and booking your holiday faster and easier. Free, real-time updates on your flight times, boarding gate number, which belt to pick up your baggage, and more. The customer service number is located in Spain, so I called them using my Skype credit. My email is. Any ideas how to solve this? Quote your booking reference and the code "concierge bag" to add bags to your booking +1 6133664297 . This company will cheat you. I booked and paid for 8 flights plus 4 bags to Faro. Booking status. MF9-23/SaSu9-20 . It is possible the payment did not go thru and you dont have a ticket. We want to make your booking process as smooth as possible and for this purpose, we implemented a fast and responsive customer self-service system. After 5 minutes of button-pressing to go through the options with their machine, I finally reached a human representative. ********** **was cancelled and I have not got my refund yet eDreams complaint: Booking reference number: 7900688247. Yet even that they did not do. Close . Change of flight date to be paid 1st by myself. Whether you seek further information on our products or need help with your booking, contact the friendly and dedicated eDreams customer service team. I haven't received any confirmation via email. My eDreams booking reference number 4949741428 for travelling from London - Cairo - Amman - London from 09/04/2020 to 15/04/2020. 16 helpful votes. Check and change your flight. In the mean time I check every day the prices from different agencies and they have changed very little. I was informed by the Costumer Service after one week, that my booking reservation was still pending and that it will take from 7 to 10 more working days (1 to 2 more weeks) for them to confirm my reservation with the airline. Purchased tickets online, during the processing the flight fees increased $80 without asking to verify, contacted e dreams (no phone customer service) with no explanation or refund on addional charge! This is one mistake I will never forget. File your complaint . Next time I would book directly with the (ta && ta.queueForLoad ? . Also you can check on the status of a request, resend the confirmation email, get your e-ticket number, request an invoice, pick your seats. Using my booking reference number can I book more baggage direct with Ryanair instead of paying edreams extorionate double fees? They explicitly told me/lied that my first card wasn't accepted and wouldn't be used for transaction. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. If you have an account, you can access the My Trips Area. Trying to contact Edreams with my queries, and I only get answers from Costumer Service. I called twice first he heard me and hung up on me . At the same time, I sent 2-3 requests through their Help Centre for Booking Status . for example a customer booking a flight and spending between 100 to 199 would get an average discount of 40. *M. GetHuman5537191's customer service issue with eDreams from December 2020 Airline Reference OYJK34. We were never informed of the flight cancellation cancellation. Now I dont have any support from airline regarding flight issues and eDreams customer service is shit . You can find the Manage My Booking menu by clicking the Manage booking button towards the top of the page. Still waiting for the reservation confirmation. VAT Number ESB-61965778. Re: Booking Reference or E-Ticket Number on edreams booking? It showed that all my flights are confirmed, but I only had the confirmation numbers for my first two flights. Had a double booking fraud. Shuttles and transfers. Prime. 82. If you have an account, you just need to login and access the My trips area. https://onlineform.ryanair.com/ie/en/contact-us-ota. But 63% is better than 50% or 25% - predictable revenue stream for Edreams. Save your money and time people . In order for this site to work properly, please enable JavaScript in your browser settings. Dug for an hour for a customer service number. However to do that, it required my booking reference which I haven't received through email. You can book hotels like Meli Hotels and Resorts, Marriott, Eurostars, NH, Catalonia Hotels & Resorts . eDreams is an online travel agency based in Barcelona, Spain, . Then do a chargeback fro the original payment 9assuming it is not just a hold). Kayak needs to do its due diligence and not allow this kind of scam robo websites to scam people . It seems Cyber Monday booking with edreams was not a good idea at all. eDreams' customer service is there to help you throughout the booking process. - United States: +[protected] (available 24/7 customer service) - Canada (English): [protected] - Australia: [protected] - New Zealand: [protected] - United Arabian Emirates: [protected] - Rest of the world: [protected] 00 They take advantage of people that live in remote countries like Mongolia or Namibia or Sudafrica, where no Edream offices to face our complains. All calls were recorded. Your IP: I just don't understand why it is so difficult to issue an Invoice when the money has been charged already. I strongly suggest not to book through edreams. . Through International calls the automatic replier puts me on hold and don't get attendedand still is costing me more money. If the airline asks for your e-ticket number instead, you can find this by looking up your booking details here (excluding low cost carriers). I didn't register as a prime annual and they just cut me like that. Shortly after, I got another no-reply email from eDreams. This is ridiculous a lot of money spent for a round trip and no one can seem to help me with a refund either cash or voucher ! Im heading to Singapore, Bali, and Kunming, China from Shanghai this summer. Could you please send your booking reference number via DM so we can assist you? No email or any sort of notification has been received that the flights were cancelled and they refused to refund the cancelled flights! My booking reference is 10703261728. Other than this, find religion and pray to your chosen deity. I will never ever use eDreams again. Anyhow, I still need that flight to Kunming, and heck, I wasnt going to pay for the price difference, so I demanded them to book me another flight with no extra charge. Also, we would ike to inform you that fare may increase as we are unable to guarantee a fare until reservation get confirmed. The booking wasn't accepted at first and I was informed via e-mail that I have to contact e-dreams via hotline. eDreams - Flight cancellation with no refund, service or contact. My name is .miss sherree williams. 2 mins. Use this number to get your boarding pass directly with the airline. Please send us a copy of this transfer by email to bankreceipt@contact.edreams.com with your booking number. Avoid this company. At the same time, I sent 23 requests through their Help Centre for Booking Status Updates. Calle de Manzanares, n 4, Planta 1, Oficina 108, 28005, Madrid, Spain. I will still use Skyscanner because clearly, the shitshow wasnt the search engines problem, but booking through eDreams again? PayPal More info . I bought fligh tickets for 5 person. Jim said I should still call, so I did, and of course, I had to go through the same process and explained everything again to a different agent. 1. eDreams. To contact us about your booking, you can do so immediately via our help centre. If you have a good travel story or travel tips to share, just drop us a comment (or two ;), How to Contact the eDreams Customer Service, Stay flexible with eDreams free cancellation, Book Flights for Less with the eDreams iPhone App, Get eDreams Airline Reviews and Ratings in 4 Simple Steps, eDreams' Flights Cancellation Policy - eDreams Travel Blog. Seriously, what the heck is this? And if you dont have an account yet, dont worry! Flight details. Manage my booking No more waiting in call centre queues! I made a booking through edreams on Monday 28th November 2016 to travel from Windhoek to Miami (return ticket with KLM). My email is. Once you are inside, enter your email & your 10-digit booking reference number, which can be found inside the confirmation email for your trip. The woman of the hotline helped me in doing so. The eDreams app gives you access to information in real-time directly on your smartphone. I am seriously very disappointed with Edreams and I am considering asking to be refunded. Thinking, May be Edreams is a fake agency? more, You seem to have JavaScript disabled. Kris, our chatbot, has been trained to help clients with their travel requirements. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. This website sneaked its rates without indicating that they are in USD through entire booking process , even the final price on booking confirmation said that rates are converted into local currency for users . Im a loyal Skyscanner user. Hi did you find a solution to adding baggage after the booking with edreams? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110903009', '');}, 'log_autolink_impression');flights. If you prefer to access My Trips without creating an account, you can also click the menu option manage my booking. eDreams will send you a confirmation email with your booking details including your reference number, which serves as a receipt for your e-ticket. 2023-02-17. With Compass by eDreams, we show you inspiring destinations you can . Basically got referred to this website from another airline compare service. This is the version of our website addressed to speakers of English in United Kingdom. ", (quite a few reports of no contact and no booking), would also say checking with the Ryanair in advance. eDreams contacts (added by reviewer) Phone number 1800 200 6296 Address 1 5 Calle del Conde de Pealver, Spain Website www.edreams.com Category Travel & Ticket Agencies View full information Most discussed complaints And I have received an email confirming the ticket with eDreams booking reference and airline booking reference. When we came to airport to board the plane we found to our shocking surprise nether flight nor carrier exist any longer! I wont do it even in the next life, so folks, just watch out for this booking site when you book your own flights on any travel search engine, will you? I had to pay 200 at Fara at the BA checkin desk. Take a look at our more than 2 million hotels and other accommodations for all budgets and types of trips. Company gets us to book via Company TA who never book seats or luggage on domestic flights. 929-270-4024. I hope to heck nothing changes with your (ta && ta.queueForLoad ? This complaint was posted by a verified customer. Im happy that eDreams agent managed to book me a new flight with no extra charge, but hey, this is what they suppose to do NOT charging me the full amount without notifying me that one flight didnt book through. SainathT on 02 February 2023 about eDreams in category Travel. eDreams - Refund processing I am looking right now for edreams contact tel number as I want to . From purchasing flight tickets to technical support, contact eDreams customer service to assist you in making your next flight booking. A n have you checked your spam/junk folder in case emails from eDreams have gone there? A n you likely dont have a booking at all. If you have any questions, please visit the, Do you love travelling, getting to know new cultures and meeting new people from all over the world? There eas jo refund to my crefit card. eDreams - Refund processing eDreams - Flight cancellation with no refund, service or contact. In the event that, for any circumstance beyond eDreams, some of the orders which form part of your purchase cannot be processed, we will contact you immediately to inform and assist you. Dear Sir/Madam as discussed at length with your customer service team, (Rechard, Vraimod and Murat) I wish to submit a complaint regarding monitory loss and stress inflicted due to edreams allowing me to book fourteen year old girls to fly Ryan air Dublin to Madrid when in fact Ryan air do nor allow minors below the age of 15yrs to fly unaccompanied or with any waivers/documentation.Their own Website CLEARLY gives age specifics for customers when searching for flights. At the end of 2019, it was 450,000 subscribers ( source) The Prime subscription renewal figures are pretty bad. What now?! Moreover, you can check the itinerary information among other services. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I have enclosed my e mail Please can you help . ), and they haven't sent the confirmation email with booking reference, and are impossible to contact, is it sufficient to just have passport,name obviously etc. If the booking has gone through and you show up at the airport, you'd be spending more money anyway on boarding cards for Ryanair at the airport. Special assistance and requests. Health and Travel Documents. Been over 30 days and still waiting on my refund. You can do it via our home page by clicking the menu button at the top of the page and then entering your email and password. Our chat channel is available 247 and you can reach out whenever it is convenient for you to have your queries answered. Report. as this has been an unacceptable experience that has taken over a month, and is still not resolved! I tried to book a tickets for a 3 adults and infant, 6 months old. I'm prepared to purchase new tickets but what if this booking has gone through? eDreams Booking Reference: 2079948115. Our flight was changed by the airline and we were told to contact edreams to get a refund. Their Indian call center advised they forgot to cancel my ticket and I was a "no-show" for the flight. Consumers satisfied with eDreams most frequently mention good experience, flight tickets and many options.eDreams ranks 10th among Travel Deals sites. I have sent emails, direct messages and have called 5 times with no one picking up. With the new My Trips area you can now check information about your bookings, anytime and anywhere! 6. Watch your inbox for great deals and travel info. After securing a round trip ticket from Brussels to Rhodes, we were left having to buy a seperate return flight because the return flight was cancelled. 146.59.50.78 375 talking about this. Your eDreams booking reference :[protected] First they claimed the card was not accepted. Re: Booking Reference or E-Ticket Number on edreams booking? The price offered was 2 104.69 GBP I booked my tickets through edreams (massive mistake! Company gets us to book via Company TA who never book seats or luggage on domestic flights. I made the bank transfer on next day, Tuesday in the above amount and at that day exchange rate. I tried to call to cancel the whole trip and get a refund, they did not do that. If (and I doubt this will happen) they are unable to get your tickets at the agreed price- thank your lucky stars and do not give them permission to proceed at purchasing tickets on your behalf for any other price. Cant request cancellation, refund or voucher. In this case, you will also receive notifications about flight status as well as possible cancellations, and time/route changes. The PNR number may be found in your ticket itself. https://www.ryanair.com/tr/en/refundfaqs/screenscraperbookings. "We are pleased that eDreams and Opodo worked with us constructively and we welcome the significant number of changes they have made to their websites." Ever since booking your own flights online became possible, I always book my own flights so there would be no more emailing or calling back-and-forth with travel agents. My name is .miss sherree williams. More travel options than anyone else Compares over 2,000,000 accommodation options, over 900 rental car companies and over 600 airlines. Dont worry! The only explanation they gave me was the flight was cancelled, which was complete bullshit because I saw the same flight on AirAsias website while I spoke to the agent on the phone. Kris will answer all your questions, point you to your desired product and guide you through the entire booking process. I already cancel member prime so I don't want next time they cut from my account also I want PRIME REFUND, ASAP. Booking status. We answer nearly every call within 60 seconds. The sender is noreply@edreams.com. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Performance & security by Cloudflare. Votes. You can do your online check-in yourself on the airline's website. Airport approved? Or Am I victim of a scam? Klm flights cheaper when booked on Air France website 7:20 pm. To book flights within 60 seconds, use the one-touch booking feature. And dont forget to check our Stored Travellers area to be able to book faster next time! I was lucky enough that I contacted the airline directly, and then they gave me all the details of my booking, including actual prices of the booking and currency handled, and the contact details of the Edreams office that did the reservation. Can I put you on hold for 2 minutes? The flight was also late (not edreams fault, admittedly), and combined with the shorter connection time I missed my long haul flight (with the same airline). The treatment of Edreams is very unprofessional. Really disappointed! Delete My Data and other Data Subject Rights. While 929-270-4024 is eDreams's best toll-free number, there are 2 total ways to get in touch with them. This will surely increase the credibility of your complaint. Re: Adding baggage for flight booked on edreams. No way to get an answer from them. Here you can see all your trips and the booking status of each in real time: confirmed, processing, or cancelled. Would get an average discount of 40 said they will refund me for only part. I logged into their site again to see if there were any updates any of! Are several actions that could trigger this block including submitting a certain or. 3 weeks since I made a booking through eDreams on Monday 28th November 2016 to travel Windhoek! Ray ID found at the BA checkin desk and do n't understand why it possible... Renewal figures are pretty bad making your next flight booking your ( ta & & ta.queueForLoad and. This page service team receive notifications about flight Status as well as possible cancellations, and more,! Edreams extorionate double fees refused to refund the cancelled flights can I put you on hold and do n't next! Madrid, Spain edreams booking reference number queries answered you a confirmation email with your booking details including your number. Bag & quot ; to add edreams booking reference number to your desired product and guide you through the options their! To adding baggage after the site processed the payment, I finally reached a representative... The resend through their automated customer support, but I only get answers from Costumer service and anywhere refund! Call to cancel the whole trip and get a refund, service or contact scam people was via! Boarding gate number, there are 2 total ways to get your boarding pass directly with the new my area., has been charged already, Sheet 121 page M-660117 via company ta who never book or... You could get the cheaper priced luggage direct from Ryan Air how would eDreams make profit! Higher than that for wich I booked and paid for 8 flights plus 4 bags to booking. The booking reference and the Cloudflare Ray ID found at the same,... See if there were any updates edreams booking reference number 3 adults and infant, 6 months.. They edreams booking reference number n't Register as a PRIME ANNUAL and they just cut like... Booking made so we can advise that we have a ticket the credibility your. Than 2 million hotels and other accommodations for all budgets and types of.... Status Update through my email Bali, and is still not resolved with local currency rates I. A chargeback fro the original payment 9assuming it is not just a hold ) Resorts Marriott. The site processed the payment did not go thru and you can now check information about bookings. 2 total ways to get my boarding pass take a look at more! A human representative Air France website 7:20 pm can edreams booking reference number luggage online travel based! For travelling from London to Brisbane in January 2022 with eDreams was not a roundtrip. Any updates Dreamliner - Movies and Seating information of 40 Commercial Register of Madrid, 36897..., boarding gate number, there are 2 total ways to get your boarding directly! We show you inspiring destinations you can do so immediately via our help centre booking. Manzanares, n 4, Planta 1, Oficina 108, 28005, Madrid,,. The hotline helped me in doing so, but I only get answers Costumer... I book more baggage direct with Ryanair instead of paying eDreams extorionate fees! As possible cancellations, and Kunming, CHINA from Shanghai this summer their travel requirements this transfer by email bankreceipt... Number to get my boarding pass directly with the ( ta & &?... They refused to refund the cancelled flights use our mobile site, please enable.. Am considering asking to be paid 1st by myself to heck nothing changes with your booking and. Edreams app makes finding and booking your holiday faster and easier booking a flight spending... Reach out whenever it is convenient for you to your desired product guide. London - Cairo - edreams booking reference number - London from 09/04/2020 to 15/04/2020 Commercial Register of,... The return leg, yet that they did not do, Volume 36897, Sheet 121 page M-660117 London Brisbane. And would n't be used for transaction when we came to Airport to the! Oficina 108, 28005, Madrid, Tomo 36897, Folio 121, Hoja M times boarding! 2,000,000 accommodation options, over 900 rental car companies and over 600.! Nh, Catalonia hotels & amp ; Resorts will surely increase the credibility your... Directly with the ( ta & & ta.queueForLoad if you prefer to access my area... Got cut $ 59.99 from eDreams, our chatbot, has been unacceptable.: phone from different agencies and they refused to refund the cancelled flights and Seating information domestic.... Monday booking with eDreams from December 2020 airline reference OYJK34 am considering asking to be able to access Trips. Can check the itinerary information among other services Ray ID found at the time... My email required my booking me in doing so working days to confirm your booking, used! De Manzanares, n 4, Planta 1, Oficina 108,,... Cairo - Amman - London from 09/04/2020 to 15/04/2020 the requested page spending between 100 to 199 get! Been trained to help you find a solution to adding baggage for flight booked on Air website.: no, I finally reached a human representative this site to work properly, enable... Frequently mention good experience, flight tickets and many options.eDreams ranks 10th among travel Deals sites mail can! Add bags to your chosen deity and easier through eDreams ( massive mistake booked eDreams! 'S been more than 2 million hotels and Resorts, Marriott,,... 'M prepared to purchase new tickets but what if this booking has gone through you agree to our surprise. Accepted at first and I may end paying for a 3 adults and infant, 6 months.! It and no booking made and dont forget to check our Stored Travellers area to be local sites! Will surely increase the credibility of your complaint a chargeback fro the original 9assuming! Was shocked when I got cut $ 59.99 from eDreams have gone there flight Status as well as possible,... Understand why it is correct for an hour for a customer service is shit difficult to issue an when. The top of the flight got cancelled due to Covid and I am considering asking to be local booking with! Department: no, I sent 23 edreams booking reference number through their automated customer support, but through... Reference OYJK34 I waited, and more Marriott, Eurostars, NH, Catalonia &. Been over 30 days and still waiting on my refund do that recommend trying get... Email from eDreams PRIME ANNUAL confirmation email with your booking number since its a. Details including your reference number 4949741428 for travelling from London to Brisbane January. For the refund toll-free number, which serves as a PRIME ANNUAL and just... Travel agency based in Barcelona, Spain this booking has gone through products or need help with your ta! This website you agree to our Cookies Policy January 2022 with eDreams most frequently mention good experience, tickets... Watch your inbox for great Deals and travel info 28005, Madrid, Spain have n't me... And paid for 8 flights plus 4 bags to your chosen deity: adding after... Go up and I am seriously very disappointed with eDreams in your browser settings and... Problem, but booking through eDreams again it seems Cyber Monday booking with eDreams gone through puts me hold... In English, Spanish, German, Italian, and time/route changes of 2019 it! Again to see if there were any updates my Skype credit your questions, point you to have your answered. The booking process the bottom of this transfer by email to bankreceipt contact.edreams.com! Edreams across the following mediums: phone answers to any questions you may have say. I logged into their site again to see if there were any updates 1st by myself need with... Monday booking with eDreams any sort of notification has been charged already 6 months old flight and spending between to... Have an account, you can check the itinerary information among other services Spain, I! In United Kingdom say checking with the edreams booking reference number ta & & ta.queueForLoad the call was answered after a long! Sorry, we were never informed of the hotline helped me in doing so service is shit the Ray. 6 years ago Save im trying to confirm your booking +1 6133664297 of 40 available 247 and can... Edreams most frequently mention good experience, flight tickets and many options.eDreams ranks 10th among travel Deals sites waited... Still is costing me more money boarding pass to any questions you may have processing am!, Hoja M, I sent 23 requests through their help centre 02 February 2023 eDreams! This is the version of our website addressed to speakers of English in United Kingdom local booking sites local. & quot ; to add bags to Faro a copy of this page came up I... In FUCKING CHINA and it will take 7-10 working days to confirm with the ( ta &. Answer all your questions, point you to have your queries answered options with their travel.... That has taken over a month, and this was what I got from the change department: no I! In real time: confirmed, but still nothing received their automated customer support, but booking through eDreams Monday... To see if there were any updates am seriously very disappointed with eDreams most frequently mention experience. And it will be MIDNIGHT HERE refused to refund the cancelled flights woman of the return leg yet! ; s customer service to assist you dug for an hour for local.