All inventory was completed daily and product orders done or recieved every other day when it came into the store. They would continue to come in and find the most minuet of things to dock points off of the store's review, practically driving not only our GM, but the rest of the crew as well, completely mad, until they finally fired my GM about two weeks before I left that place. They want to ensure that every person who walks through the door has a positive experience and leaves full and satisfied. With its commitment to quality ingredients, friendly service, and unique atmosphere, Whataburger is a favorite among fast-food lovers in the United States. Lamentamos pelo inconveniente. All money was always accounted for and drawers were counted each shift and by the person who would use the drawer along with both the user and the manager at the end of the shift. I wish I would have gone back and seen of the manager would stop goofing off enough to help me but was not wanted to go all the way back there. Hire new people. Another reason was communication. He said working an extra day did not make up for the time off.. I don't see the point myself. Disculpa In fact, junk food is getting popular over the years. Have a second read of the job description and find theskills and experience required for the position. Whataburger Team Member: I was a team member. This type of conduct is not helping promote good customer service skills with other employees or a good work and customer environment. My experience at Whataburger over the past year and a half has been almost completely positive. at my whataburger I have some besties so they make it worth while but if you don't have friends there. girl goodluck cuz me personally I'm a work horse, the hours don't phase me anymore but whenever I'm on shift with no friends at all, which is very rare, the hours go by a little slower but it's whataburger, your always gonna be busy so, time should pick up it's pace once you stop thinking about it and get back into a working mindset. How do you feel about working as part of a team? This was not a break but just a time to be doing minimal work, after witch we would get to work on cleaning, stocking, and preparing the store for the morning shift, while having business still. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The customer service was excellent, and I think thats something the company prides itself on. My manager calmly explained to the customer that we were doing our best to fix the issue and would get back to him as soon as possible. They are passionate about their employees and focus on providing quality service to their customers. What is the best part of working at Whataburger? Most jobs in restaurants will require you to work on your feet for long periods of time. Homes similar to 309 E Brandon St are listed between $245K to $245K at an average of $115 per square foot. horrible, cold food and my drink was nasty. 12 oz. On Dec 17, 2022 I bought two gift cards for $20.00 each. Try to give an example relevant to Whataburger in your answer if possible! Sadly the only people our team came to be able to rely on was the few on our night shift, and thats not a great feeling since the management above me would always preach about team work with the whole store but was slow to help us out. I had to get someone to go pick up for me was not going to ask them to go back because food was undercooked. "We will not stop providing it until victory is achieved," he said. It does offer great growth opportunities and it is financially rewarding. Most likely, you will be asked to dress in business casual attire. I would like to see better discounts on food while working for staff making it easier for those struggling at home to be able to have a meal at work. 10 hour days for the manager position and up. I ordered a double cheeseburger well done very well done with mustard, pickles, cheese wrapped with lettuce, no bun a small order of extra crispy, french fries, and a small sprite My meat was not cooked well done there were no pickles and no mustard. 93. Older/Dirty/Small/Busy/Short-Staffed = Bad Experience. It makes them feel a bit more important, and gives them a title for when they introduce themselves to the cute guy or gal at the pub. Even my nieces and nephews order this sandwich please just bring it back this was not a smart move on Whataburger at all not a good business move for longtime customers. Desired outcome: Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Maybe part of the reason is because this location gets robbed a lot. walked inside to place an order. I was hurt one time at work and they made sure I got all the help I needed and that everything was taken care of for me as well as giving me the time off work I needed, some of that being paid sick time. When I worked at Joes Crab Shack, there was a high volume of customers during the lunch hour rush. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Submit a complaint and get your issue resolved. 26 minutes later finally received our food which was ok besides the cold fries. Were still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Veteran Status. Active teamwork, decent pay and fulfilling work, Long overnight hours , understaffed rush times. I'm 17, and have worked at whataburger for about 3 months (rough guess). If there isn't enough coverage (and trust me, there won't be), be prepared to get pulled to another department, even though you weren't trained in that departmentand yes, the customers don't know Jack from an Alice; all Wal-Mart associates look exactly the same to them, so if they co, 10% discount, quartly bonuses, secheduled hour-long lunches, poor management, inconvienant scheduling, low chances of advencement, I'll admit, I was glad to have a job during my time working there. According to anonymously submitted Glassdoor reviews, Whataburger employees rate their compensation and benefits as 3.3 out of 5. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No rewards for working harder, you just receive more responsibility and empty promises. Provides auto-suggestions when entering text, Niche requires Javascript to work correctly. Anything that was not done by the first shift would be told to the next manager and the second shift would take over then the thrid. When you go in for your interview, be prepared to answer questions about why you want to work for Whataburger, what qualities you have that would make you a good fit for the company, and how you handle stress and difficult situations. The hours are very flexible. I have found that I have become a better employee when I learn from feedback. Be sure to highlight your skills and experience related to the job you are interviewing for. Throughout the summer of 2014, I worked from 6 am until 3 pm, sometimes I stayed until 8 or 10 pm when they would be short on dinner shift, which was frequent. the widow of zarephath showed hospitality to prophet; why would you outline strokes in illustrator; un general assembly dates; fatal car accident today in omaha nebraska; servicenow catalog . They were purchased in Jasper Tx. Then after waiting another 5 minutes she asked me to repeat my order and said she wants to see my ticket so I showed her, she then asked if I had my drink yet and I shared I have not gotten anything and again asked hey it was slow (there weee several including the manager just standing around). While some are more competent than others, the majority of them seem to either have no idea how to adapt or manage their own team. why did i get a benefit warrant (cheque canada)wvu mechanical engineering research Thats why I was asking she was so rude. Big deal.it's a franchise. I have been working with Whataburger for near a year now and I can confidently day that it's the best first job experience I've had. All staff always new where their postions for the day were and what needed to be done. Whataburger is a great company to work for. Of the employees are satisfied about their pay, Was glad to have a job, but NEVER going back, Comfortable working place but poor managment, If youre a teen looking for a small, short something, Motivative job oppertunity that allows for growth, Fast Pace, Busy, Laid Back, Fast Advancement. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. He tells me that Im getting written up because the limit is 4 hours and then hangs up. Additionally, they do not train their employees well. No refund unless food is returned. Hope she gets talked to & problem is solved. Try to highlight your leadership, communication, problem-solving, and conflict resolution skills. "That currently in available. How would you describe your ideal candidate for this position? Hope she gets talked to & problem is solved. They were super micromanaging the store I was at, nit-picking every little thing just to try and cause an issue for my GMs (Yes: plural, as the first one I had quit due to the levels of stress that was being caused by the company, in addition to some external stress at home). Although I was a model employee and was loved by not only my GM, but all of the upper-management, I was one of the lower payed employees, with young teenagers who were working there as their first-time job and only putting in half the work-effort I did, and being payed a significant amount more. Respectfully Submitted, The base of the breakfast burger is a beef patty and a slice of American cheese. The sprite was carbonated needed to be changed out and the fries were not extra crispy. I tried going thru the drive thru and waited 10 minutes, I then parked and went in and was greeted by a very nice young lady who promptly took my order. If they ask why, you simply say you weren't given the work pay hours you requested/need and had to find other employment. Example Answer:A few years ago, I was working at a local coffee shop, and one of our regulars had an issue with his order. !Get paid 2 days earlier with the Chime card, its a online bank. Before coming into an interview, please research Whataburger to know more about their company culture and how you match up. This type of conduct is not helping promote good customer service skills with other employees or a good work and customer environment. I'm already studying to become a Team Lead, and am also going to take the test so when I turn 18, I can immediately be pushed into management (aka: a Team Leader) It is essential to keep the customer happy, as an unhappy customer will never return. It is not very hard at all to get hired from Whataburger. I had already gotten ti my place snd had to leave and come back Order 548198 on 12/22/19 - The employees at this location are ghetto and have no home training. Nous sommes dsols pour la gne occasionne. Why or why not? "All that glitters is . Terrible management Lack of communication Will try to make you stay overtime, Met some amazing people and had great benefits, Upper management can be bad at times and that varies per area and 50 hour minimum required for managers all for under $60,000 a year, Great company philosophies Teamwork Advancement for hardworking Training "Decent" pay But these are only at certain locations, At certain locations: -Don't abide by company philosophies -Regularly being talked down to, belittled a degraded by Operating Partners and Area Managers -Ideas to better struggling locations are typically ignored or disregarded by upper management unless it is proposed by upper management -No accountability by upper management; regularly blaming the staff for ALL shortcomings -Some employees at 24 hour locations get their home/life balance stripped from them for the sake of the store or get their hours cut -Lack of focus on staff development -High turnover -Nearly impossible standards/KPI's to maintain. , Disability, Sexual Orientation, and have worked at Whataburger over the years have besties... 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