We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. The computer worked flawlessly with BigSur. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We've sent more than 1,900 notifications to our users about Zscaler Cloud incidents, providing transparency and peace of mind. My Question how LWF and Adapter works when we have zscaler installed, any document on that ? a. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. @Ganeshkrishnan Do you have the list of files/directories that we had to delete to resolve this probem? For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated , Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. Help AllieGator keep this page accurate! For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Step 1: Click on "Retry" as shown in the below image to connect again. across 455 components by TrevorH 2022/02/22 19:28:30, Post Hello, has anyone experienced the networking error -8 when the app runs on certain versions of windows 10 Enterprise? Having a problem? We are investigating periods of slowness and/or increased latency. If you are using Zscaler app and I am assuming you are speaking of machine tunnels,it should get connected ,provided your administrator has configured appropriate rules on the Zscaler Portal. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. -If the website is working fine without any slowness than check if Zscaler is doing SSL inspection for the category or URL. Change MyService with your service name and play a little with this example, it will need some changes to adapt it to your needs. An interactive map that illustrates the threats that Zscaler has blocked during the past 24 hours using antivirus, advanced threat protection, and sandbox technology. This makes it one of the most popular cloud infrastructure services monitored on our platform. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. All zscaler services are currently online. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. You can get alerts by signing up for a free StatusGator account. Firewall or antivirus may have blocked the connection when you try to open the web page. Sign up now, it's free! We are investigating periods of slowness and/or increased latency. more than 1,055 Try using a pac file for this user first, see if there is any issues. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Published by Zscaler Inc on 2022-11-07. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. We are experiencing an issue where the app gets installed on the computer and will pull the policies once but will not pull any policy changes made after the install of the app and the -8 network error code appears. at ClientRequest.EventEmitter.emit (events.js:123:20) npm ERR! If youre currently experiencing any traffic impacting issues please failover to your secondary DC. If it is working at other location than it is probable that Zscaler Public of affected location is blocked at Webserver End.In such cases re-direct the website to other Node in PAC in PAC file or ask user to work with Web Master to unblock the Zscaler IP. We are investigating periods of slowness and/or increased latency. Audit events may appear delayed. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. StatusGator can send you instant alerts by email, SMS, Slack, and As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. Step to Collect logs to send to Zscaler TAC for slowness investigation:-. Next Update ETA: 30 Minutes (7:50 UTC) Update - Mon, 20 Feb 2023 07:39:43 UTC This incident has been resolved. Not that I know of. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright thegeekyshiva.com All rights reserved. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If Zscaler Cloud is having system outages or experiencing other We are investigating periods of slowness and/or increased latency. Solution: Uninstall Zscaler app from the machine. For example, when first or subsequent login might face this error. Global ISP Incidents -Click on TAB Cloud status and Scroll down to see status of each Cloud Node . Next Update ETA: 30 Minutes (7:50 UTC) Update - Mon, 20 Feb 2023 07:39:43 UTC This incident has been resolved. All postings and use of the content on this site are subject to the. This even happened on my 3.5x client and has apparently followed me to 3.7. I cant believe Zscaler puts out software that behaves likes. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Africa - Capetown: We are investigating an issue with our Capetown datacenter. by TrevorH 2022/02/22 22:40:15, Post For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If yes bypass SSL inspection and try access. I am thinking of going back to BigSur. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. We are investigating periods of slowness and/or increased latency. -In case slowness is with particular application/website than first isolate if the issue is caused by Zscaler or not. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. Does anyone have any suggestions on what to try? https://icil-rams.ddns.net:89 which works on non-standard Port i.ePort 89 overhttps. Then it is the goddamn windows firewall. Can you please extend your support little more to get the solution, if you have any further. statuses change. The Entrust.net Secure Server Certification Authority certificate is expired though but never showed up in the wireshark trace only in the Zscaler logs. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. only. The Zscaler Engineering and Operations team are currently investigating routing between clusters and node debug data to isolate the issue. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. by TrevorH 2022/02/22 00:48:42, Post This would mean that the website wont work via Zscaler since there would be no DNS resolution. b.Take Header Trace from F12 Developer tools in Browser to see for any redirection. Audit events may appear delayed. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. Can I check if all the necessary firewall rules have been open for this user? As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We faced similar issue and fixed it by following below steps. We are investigating periods of slowness and/or increased latency. 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