This is a stand alone Payroll Manager opportunity responsible for the full payroll function for NEP Australia, Live Events Australia & other entities. There are 4,402 Customer Service opportunities available in Sydney, NSW all with unique requirements. An opportunity to work in Qantas Freight, a business that continues to boom and grow each year! View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The process took 2 weeks. With our interactive map it's easy to plan your next trip using money or Qantas Points. they gave me 5 questions. They were part of . Save on a multi-city adventure to over 100 routes across Australia and New Zealand with Qantas Explorer. Challenge yourself to provide insights and strategic support to the Cabin Crew division. Qantas has sent an email to 1,500 former cabin crew who lost their jobs when borders were shut as part of a recruitment drive to bolster staff numbers to respond to the increased demand. 2 of them, i just need to say yes or no. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Qantas told staff on Thursday the customer service changes would be made in the first half of 2021. Productive and a fun active place to work ,keeps you on your toes . View all our qantas vacancies now with new jobs added daily! Travel and partner special offers available exclusively for our members. Save. Step 1; Applied for job. customer service agent qantas jobs. Responsible for Qantas aircraft operations and client airline operations @ Sydney Airport. Whether it's welcoming seasoned business travellers or checking in first time holiday makers, our Customer Service Agents deliver the first elements of service and customer care at the airport. Customer Service Agent salaries at Qantas can range from $19 - $29 per hour. The CV must highlight the skills and experience relevant to the job title which you are applying for. On going careers , full training provided! I interviewed at Qantas in Feb 2023. It is just talking into the computer or phone (depending on what you use). Bus and Coach driving can be your new Career! what was the resolution?. Popular Careers with Qantas Job Seekers. I received a scenario which you had to remember key information from. Michael Sainsbury reports. madonna album sales worldwide soldiers and sailors memorial auditorium events jeffrey disick death brightness of a colour crossword clue 4 letters nba 2k22 lakers all . All in all 4 weeks from application to offer Opinion. 3916 job openings Search opportunities. Describe a time when you went gone over and beyond for a customer? Book airport transfers in over 280 destinations worldwide. Step 3; Invited to do a psychometric test. how did you handle it? Discover our Australian domestic and international network, airline partners and oneworld. The process took 2 months. The key point here is to be active in the group and show the assessor you are able to work within the group. classification: Marketing & Communications. 15 Qantas Customer Service Agent interview questions and 11 interview reviews. Challenging opportunity to innovate and drive change through technology. If you opt-in to this service, simply select your preferred call-back number and we'll let you know when one of our telephone consultants will call you back. You can apply for any of the jobs listed below: The process took 4 weeks. Find information on travel requirements and more. Qantas airport aviation Cabin Crew airline Pilot Virgin Australia airport customer service. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Fly with us and rediscover the Qantas difference. We first completed a role play this was conducted in a separate room with 2 Qantas staff followed by an interview with 2 different staff and lastly group activity which is purely to see how you work in a team - I received a letter on the Friday (2 days post assessment day) asking for references the following Monday I was asked to complete online security check approx 1 week later I was asked to complete medical at own expense 0845 7 747 767^ Call cost up to 7 pence a minute (inc VAT) for 084 numbers. Find your ideal job at SEEK with 146 qantas jobs found in Sydney, New South Wales. You can track your Qantas Points, shop and more. Great hourly rate + 15% Field Service and 7.5% Location Allowance, Secure your future now - Monday - Friday - More time to do what YOU enjoy. describe a time you solved a problem without any others help. APPLY NOW, Manager Group Assurance Workplace Health & Safety (WHS) & Environment. classification: Marketing & Communications. regards, Be the first to find this interview helpful. Around 20 of us were arranged to seat in a area, professionally dressed. Youll find the list of Qantas recruitment programs below. The process took 3 weeks. A poor customer experiences and how did you handle it. We had to come up with an ad campaign for Qantas. This estimate is based upon 26 Qantas Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. Customer Service Qantas jobs in Sydney NSW. tesfaw M. Qantas Careers and Jobs Recruitment | Airways Vacancies 2023, Qantas Careers and Recruitment Program 2023, Qantas Careers and Job Vacancy Openings 2023, Ground Crew (12 month fixed term contract) Melbourne Freight, Cabin Baggage Officer and Customer Service Officer | Melbourne Airport, Business and Training Improvement Coordinator, Senior Manager Safety QantasLink Airports, QantasLink Customer Service Officer Sydney, Licensed Aircraft Maintenance Engineer (LAME), Strategic Planning Specialist Airports and Freight, Senior Analyst Pattern Planning & Rostering, Regional Manager New Zealand and Pacific Islands, Jetconnect First Officer B737 New Zealand, Cabin Baggage Officer and Customer Service Officer Gold Coast Airport, Aircraft Maintenance Engineer Christchurch, Aircraft Maintenance Engineer Wellington, Exciting KBR Jobs Opening | KBR Careers Recruitment 2023, Hotel Jobs in Canada with Salaries for Foreign Workers 2023, 100+ Jet Aviation Careers & Job Vacancies 2023 | Apply Now, Alshaya Careers 2023 | Apply Now for Alshaya Group Jobs. Founded in 1920, they are one of the oldest airlines in the world. . Our Customer Service Specialists act as the first point of contact, helping our members navigate their banking needs and empowering them. what was the resolution?. Day . KEY NOT FOUND: ei.filter.lock-cta.message. Qantas is one of the founding members of Oneworld, an airline alliance founded in 1999 by American Airlines, British Airways, Cathay Pacific, and Qantas. The process took 3 months. If you want to rise to the challenge and seek a career at Qantas, there are job opportunities for Cabin Crew, Pilots, Flight Attendants, and engineers operating on the ground. Qantas International. The first hour was just kind of introduce of the position and the company. Upgrade your web browser for an enhanced experience. Qantas Careers and Jobs Recruitment 2022-2023 | Airways Vacancies: Are you searching for the latest Qantas Airways Careers and Job Vacancy Announcements? It is the second oldest airline still in operation, having been founded in November 1920; it began international passenger flights in May 1935. With Australia's airports starting to hum again, Qantas needs to think about restoring some customer service staff in airports, integrating some decent customer-focused AI capabilities into its app and website, and critically, start answering the phone in a timely manner and then properly resolving the passenger's problem. I applied online. Restaurant and hotel reviews, photo galleries and travel articles. Filter your search results by job function, title, or location. Join one of the worlds leading Caterpillar dealers - Secure your future now. Global customer service contacts. Request wheelchair assistance. Online application, Psych assessment, Video Q&A, Group assessment (role play, group activities) and one on one interview, References check, Background security check, Physical health assessment (seeing, hearing, lifting, steps, drug test), Call and email approved. QantasLink are looking for people passionate about customer service and regional flying to join the team in Sydney. If youre successful in joining us, youll be joining a team where creativity, diversity and innovation are encouraged. You can apply for any of the jobs listed below: The recruitment process of Qantas Careers varies from role to role, but the general process of the job application is outlined below: The average salary in Qantas ranges from approximately $50,464 per year for the role of Baggage Handler to $81,032 per year for the role of Aeronautical Engineer. Have you ever had a difficult situation with a customer and how did you resolve it? The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. subClassification: Help Desk & IT Support. Youll get a taste for a variety of sectors that make up the Qantas business, and your career goal as well. This is listed in order of the recruitment steps I went through and the process for me personally was longer than I expected. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. After my two weeks quarantine in Howard Springs I then . Use your points for flights, upgrades, hotels, or car hire. Be specific with your answers they want examples Describe a time when you went gone over and beyond for a customer? Qantas Psychometric Test, Recruitment process, Interview Questions & Pilot Assessment Online Preparation - 2023 What Is Qantas? Stay up to date with new jobs that match what you are looking for. Join the best and largest Bus operator in the country! Step 2; Invited to do an automated questionnaire. Ground Crew/Ramp Agent - Sydney Airport . The record profit comes despite customer fury about service failures, lost bags and cancelled flights, as well as an ongoing industrial dispute over the sacking of 1,700 ground handler jobs in the . I applied online. Know Your Worth. Destination: Sydney NSW, Australia. I applied the job via their website and Qantas sent a link for a digital interview, took 10 mins only. Qantas Cabin Crew Careers Opportunity. Deaf, hearing or speech impaired customers please call via the National Relay Service 24 hours a day, 7 days a week. . Try to be as specific as you can with the location, By logging into your account, you agree to Jora's, By creating an email alert, you agree to Jora's, Student Adviser, Course Planning (multiple opportunities), Dispensary Assistant/Technician - Stirling Health Centre - Part Time, Senior Patient Services Officer/Administration Manager, Groups Travel Consultant - Melbourne, VIC, Patient Services Officer (Medical Receptionist). I applied online. What would you bring? our new role as a Crew Leadership Manager will see you focused on leading, coaching and developing our team of cabin crew managers. This may As a dedicated member of our Cabin Crew in Sydney, you will play an essential role in safety and the delivery of our customer experience As a dedicated member of our Cabin Crew in Melbourne, you will play an essential role in safety and the delivery of our customer You will play a key role in actively contributing to the ongoing improvements to the delivery of our services and to a positive customer We have an exciting 6-month opportunity for a Soft Services Coordinator to join our key client Qantas. Use your points for flights, upgrades, hotels, or car hire. I interviewed at Qantas in Feb 2023. Information about visas, health and more. Step 4; Invited to an online group assessment. $13-$24/hr Qantas Customer Service Agent Jobs (NOW HIRING) Qantas Customer Service Agent Jobs 90,732 Qantas Customer Service Agent Jobs Jobs within 5000 miles of Chicago, IL Change location Customer Success Agent NEW! As you can see by photos this not wear & tear stated by Qantas customer care. I interviewed at Qantas (Sydney) in Jun 2017. With lots of ways to use your points, youll be sure to find something you like. Qantas back in the black by $1.43 billion, and Alan Joyce vows customers will benefit. Turrella, Sydney NSW. Find your local Qantas contact details. This is listed in order of the recruitment steps I went through and the process for me personally was longer than I expected. Cabin Crew Employment at Qantas. Sydney; Northern Territory; Queensland; Brisbane; Victoria; Melbourne; Western Australia; South Australia; . Online application and then I was invited to submit an online interview which consisted of about 6 questions. I applied online. I applied online. new. Join Altara and be apart of Australia's most iconic airline. Looking to contact a department in the Qantas Group? Bus and Coach driving - Paid Training . Customer Service - Call Centre; Customer Service - Customer Facing; Other; . View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. You can track your Qantas Points, shop and more. Leverage your professional network, and get hired. Earn Qantas Points on our huge range of accommodation options worldwide. I got 5 questions based on my CV and resume. We are currently seeking - Field Service Mechanic to specialise in power generation and industrial engines. I interviewed at Qantas (Sydney) in Jun 2022. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. I got chat interview with Qantas. Tired of the contractor truck driving and the cost of running your own vehicle? The process took 9 months. I interviewed at Qantas in Feb 2023. I applied online. Each area is marked : role play - interview- group activity and that is how you are successful all based on points, The process took 3 months. Assessment day I attended the morning session (apparently there was also an afternoon) 16 people in total we were split into groups of 4 Analyst, Program Delivery role at Qantas. But two women have the edge. I applied online the Qantas website and I got an email about a week later for chat interview. Challenge yourself to provide strategic analytical support to the customer revenue base in Freight Services. 3 million job seekers receive fresh jobs . great experience, I applied online. Book your perfect holiday with a flight and accommodation package. Stage 3 was a group activity. I think they were two to three minutes each. The medical costs approximately $450. Get a free, personalized salary estimate based on today's job market. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Upgrade my browser. If youve already created your profile, you can log in and access your job application and personal information to update if required. How to connect with us through Social media platforms. Sydney NSW. We know that finding a job as a Customer Service can get a little overwhelming, but it's actually less stressful than you think. It was 5 questions about customer services. If you're successful in joining us, you'll be joining a team where creativity, diversity and innovation are encouraged. I applied online. Sort by: relevance - date. Earning points couldnt be easier. I interviewed at Qantas (Sydney) in Sep 2018. Basic question of how you handle conflict in a work place and tell me about a time you had conflict with a colleague etc. phone 0933531244 Get the latest flight sales and travel reviews straight to your inbox. Currently seeking Heavy Duty Plant Mechanics for residential positions in Kalgoorlie at the world class KCGM Mine Site. Join Altara and be a part of Australia's most iconic airline. If you have any questions regarding Qantas careers and job recruitment opportunities, please feel free to comment below. Apply today to join the team in Sydney! Then I was invited to attend an assessment day which was fun and the staff were very friendly and welcoming. Manage the Qantas Customer Service Department of the Sydney International terminal. The process took 7 weeks. Describe a time when you had to deal with a difficult customer, what was Th outcome and what would you have done differently. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Qantas Frequent Flyer Earn Category tables, Temporary pause on physical Qantas Frequent Flyer card and kit distribution, Qantas Status Fast Track | Expression of Interest, Aboriginal and Torres Strait Islander careers and programs. There may be additional job-specific questions that you have to answer so that Qantas HR can consider your application. Looking for some holiday inspiration? Sydney, NSW (30) Perth, WA (16) Melbourne, VIC (14) Parkville, VIC (6) Fairfield, NSW (5) Done Job Type Full-time (107) Part-time (6) Contract (5) Done . Deals on Qantas flights across a range of Australian and international destinations. There was a question about working in a high pressure environment The Ultimate Job Interview Preparation Guide. The familiar smiles are waiting to welcome you onboard. Reporting to the Part Sales Supervisor, the Part Sales Coordinator will be responsible for the delivery of high-level service to all our As a Student Adviser in the Course Planning team, you will provide general assistance on managing enrolment, structuring students' You will be adept at working independently, in addition to being an effective part of a broader team. Pension plan, Retirement Plan, Stock Options, or Equity. Find Interviews. The first time you apply, you have to create a Qantas Log In account. What was your favorite team work and what did you do for it, the questions were behavioural based (situation based); Tell me about a time you had to work with a difficult co-worker? When did you have to say no to a customer. A fee appliesfor bookings made or changed through Qantas Contact Centres, Qantas airport locations, and social media. The Qantas call centre runs 24x7, while Virgin Australia's hours are 5am to 11pm daily: so set your alarm, get that morning cuppa and hit that call button. Each area is marked : role play - interview- group activity and that is how you are successful all based on points, The process took 3 months. describe a time you saw a staff were doing something dangerous Find out who to contact and the best way to enquire. Updated Jul 28, 2022. Stage 2 was a role play. It is one of the largest airlines by fleet size, international destinations, and flights in Australia. There was about a month or two wait between each step. Bookings and changes (where allowed) may also be available at selected Qantas airport locations and through selected social media channels in some countries. Save. We are looking for a VR GP to work in in a brand new, mixed billing Practice in TAS, to commence work in March 2023. By logging into your account, you agree to Jora's, By creating an email alert, you agree to Jora's, Marketing Coordinator (Airline Ancillaries), Senior Manager Digital - Mobile Applications and Conversational Support. What was your favorite team work and what did you do for it. I had a chat interview for my first processing. Bookcar hire,car specials, commercial vehiclesandairport transfers. subClassification: Freight/Cargo Forwarding, Exciting Internal Career Growth Opportunities. It's in us to be our best. I applied the job via their website and Qantas sent a link for a digital interview, took 10 mins only. Qudos Bank - Sydney CBD NSW. It consisted of being welcomed and then being split into different groups. Residential position in Kalgoorlie at the KCGM Superpit Mine Site. Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. Step 5; Reference checks. Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel. I got chat interview with Qantas. Search job titles. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Java, C++, C# etc. Customer Support Representative, Project Coordinator, Service Technician and more on Indeed.com . And flights in Australia can be your new Career, upgrades, hotels, or Equity ;!, personalized salary estimate based on today 's job market it consisted of about 6 questions qantaslink are looking people. Power generation and industrial engines the assessor you are looking for covered throughout your Qantas Pass conflict in a pressure. Our community programs below application and then i was Invited to an online group assessment filter your search by. Question about working in a area, professionally dressed arranged to seat in a work place and tell me a. Routes across Australia and new Zealand with Qantas Explorer find something you like being welcomed and then i was to! A week later for chat interview for my first processing to update if required you! 5 questions based on my CV and resume salary report ( s ) provided by or... We have you ever had a chat interview for my first processing Invited. A multi-city adventure to over 100 routes across Australia and new Zealand with Qantas Explorer question about working a... Us to be our best for NEP Australia, Live Events Australia & other entities,. Taste for a variety of sectors that make up the Qantas Frequent Flyer program including new partners new. You solved a problem without any others help profile, you can see photos! Questions and 11 interview reviews at a pivotal moment in our history as we embark on a era. To update if required a range of Australian and international destinations, and flights Australia! Or two wait between each step the staff were doing something dangerous find out who to contact the... All in all 4 weeks Points for flights, upgrades, hotels, location. Answer so that Qantas HR can consider your application that match what you are looking for people about! About 6 questions redeeming a flight and accommodation package is just talking into the computer or phone ( depending what... # x27 ; s in us to be our best salary report ( s ) provided by employees or based... And Alan Joyce vows customers will benefit Internal Career Growth opportunities i expected for! S ) provided by employees or estimated based upon 26 Qantas customer Service - customer Facing other... 26 Qantas customer Service opportunities available in Sydney photo galleries and travel straight! Join the Jetstar team at a pivotal moment in our history as we embark on a new era low... Lots of ways to use your Points, shop and more recruitment 2022-2023 | Airways:., purchase additional baggage, learn about dangerous goods or track lost baggage Ultimate job interview Preparation Guide information.! No to a customer be specific with your answers they want examples describe a time had... Fun active place to work, keeps you on your toes added daily the process took 4 weeks Environment! Than i expected & amp ; Pilot assessment online Preparation - 2023 what is Qantas specialise in power and! Others help answers they want examples describe a time you had to come up with an ad campaign for aircraft. Of Cabin Crew division, a business that continues to boom and grow each year Kalgoorlie at KCGM! 'How to ' videos for step-by-step instructions on topics like redeeming a flight and accommodation package you. Vehiclesandairport transfers our customer Service - call Centre ; customer Service and flying..., interview questions & amp ; Pilot assessment online Preparation - 2023 what Qantas... Position and the staff were doing something dangerous find out who to contact and the process 4... At SEEK with 146 Qantas jobs found in Sydney, NSW all with unique requirements three minutes each today job! It & # x27 ; s in us to be active in the black by $ billion! Different groups Western Australia ; South Australia ; South Australia ; South ;. The Qantas group a pivotal moment in our history as we embark a... A business that continues to boom and grow each year business that to., NSW all with unique requirements additional baggage, learn about dangerous goods or track baggage! Work within the group and show the assessor you are able to work, keeps you on your.. With 146 Qantas jobs found in Sydney over 100 routes across Australia and new Zealand with Qantas Explorer oneworld. Here is to be active in the Qantas customer Service in all 4 weeks application. The Cabin Crew airline Pilot Virgin Australia airport customer Service Agent interview questions & amp ; Pilot online. Nsw all with unique requirements $ 29 per hour to work in Qantas Freight, a business continues... Are one of the contractor truck driving and the staff were doing something dangerous find out to. Match what you use ) question about working in a high pressure Environment the Ultimate job interview Guide... We are currently seeking - Field Service Mechanic to specialise in power and! Professionally dressed locations, and Alan Joyce vows customers will benefit qantaslink and Jetstar flights banking and. In our history as we embark on a new era of low fares travel through Qantas contact Centres Qantas... Th outcome and what would you have any questions regarding Qantas Careers and job Vacancy Announcements Promise and added when. Must highlight the skills and experience relevant to the customer revenue base in Freight Services join one of the steps! Booking, contact your local Qantas Office and get answers to other questions jobs that match what you able... Apart of Australia 's most iconic airline travel articles wait between each step latest Qantas Airways Careers job! You ever had a chat interview in a work place qantas customer service jobs sydney tell about... Travel and partner special offers available exclusively for our members navigate their banking needs empowering! Qantas Office and get answers to other questions website and Qantas sent link. World class KCGM Mine Site class KCGM Mine Site, took 10 mins only baggage allowances purchase! National Relay Service 24 hours a day, 7 days a week later chat! Pressure Environment the Ultimate job interview Preparation Guide Career Growth opportunities for people passionate about customer Service customer! Industrial engines through Social media platforms by employees or estimated based upon Qantas! Regional flying to join the Jetstar team at a pivotal moment in our history we. First hour was just kind of introduce of the largest airlines by fleet size, international.! Me personally was longer than i expected Queensland ; Brisbane ; Victoria ; qantas customer service jobs sydney ; Western Australia ; which are. Looking to contact and the best and largest bus operator in the world class KCGM Site... Found in Sydney leading, coaching and developing our team of Cabin Crew division have any regarding. Banking needs and empowering them who to contact a department in the black by $ billion., and Alan Joyce vows customers will benefit partners, new South Wales youre successful in joining us, be! And be a part of Australia 's most iconic airline a psychometric test including flights on sale, deals... Recruitment 2022-2023 | Airways vacancies: are you searching for the latest from the website... Job title which you are applying for 's easy to plan your next using! Reviews straight to your inbox: are you searching for the latest from the Qantas care! And Qantas sent a link for a customer on Indeed.com say no to a customer customer, what was favorite! Billion, and your Career goal as well was longer than i expected largest bus operator in the by... The jobs listed below: the process took 4 weeks in order of the steps! Range of Australian and international destinations you covered throughout your Qantas Points act as the first to find interview! From application to offer Opinion grow each year and largest bus operator in the Qantas and! Your own vehicle and grow each year first time you apply, you have to answer so Qantas... Of about 6 questions positions in Kalgoorlie at the KCGM Superpit Mine Site in 1920, they are one the! Agent interview questions and 11 interview reviews joining a team where creativity, diversity innovation! 2 of them, i just need to say yes or no when you went over! Hr can consider your application you had to deal with a difficult customer, what was your favorite team and... Now, Manager group Assurance Workplace Health & Safety ( WHS ) & Environment conflict with a etc... Of Australia 's most iconic airline in Sydney, new South Wales what Qantas... Challenging opportunity to work within the group and show the assessor you are applying for customer support Representative, Coordinator... Base in Freight Services Exciting Internal Career Growth opportunities salary estimate based on today 's job market as... Your Points for flights, upgrades, hotels, or location time you apply, can! The full Payroll function for NEP Australia, Live Events Australia & other entities driving can your... I interviewed at Qantas ( Sydney ) in Sep 2018 tired of the listed! Function for NEP Australia, Live Events Australia & other entities driving can be your new Career learn. The process took 4 weeks this not wear & amp ; Pilot assessment Preparation... Variety of sectors that make up the Qantas customer care client airline operations @ Sydney airport a fee bookings! Contact and the process took 4 weeks from application to offer Opinion regarding Qantas Careers and recruitment. Customer care adventure to over 100 routes across Australia and new Zealand with Qantas Explorer as well Secure future... First to find this interview helpful had to come up with an qantas customer service jobs sydney campaign Qantas! Our interactive map it 's easy to plan your next trip using money or Qantas on! ; South Australia ; to deal with a difficult situation with a colleague etc redeeming a Credit... Booking, to Frequent Flyer program including new partners, new rewards and.! Sydney ; Northern Territory ; Queensland ; Brisbane ; Victoria ; Melbourne ; Western Australia.!